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Service Quality Officer
Service Quality Department, Karachi, Lahore, Abbottabad, Mingora, Okara, Timergara
Apply By Jul 3, 2019

Job Description (total positions: 8, posted on: Jun 7, 2019)


  • Position is responsible to ensure and supervise superior quality service delivery in the Branches under his/ her jurisdiction.
  • Perform Monthly visits to the assigned Branches.
  • Regularly update service quality patterns at his/ her respective Branches.
  • Enhance in accordance with the latest service quality methodology so as to assure maximum efficiency and customer satisfaction.
  • Ensure compliance to Regulatory and Shariah guidelines.

Positions Available: 08

South Region: Karachi: 03

Central Region

Lahore 02 Positions Okara 01 Position  

North Region

Abbotabad 01 Position Mingora/Timergarah 01 Position


Required Skills

Customer Care

Banking/Financial Services
Quality Assurance (QA)
Job Type
Full Time/Permanent ( First Shift (Day) )
No Preference
Minimum Education
Career Level
Entry Level
Required Experience
Fresh - 5 Years
24/7 Phone Banking