BankIslami is looking for Application Support Engineers who will be responsible in supporting bank applications by ensuring desired uptime of Banking & Allied Applications. This includes Enterprise Service Bus, Internet, Mobile, CRM and transaction switch.
Work with cross functional teams to identify and resolve root cause of a problem.
Work with users and vendor on issues, maintain effective follow-up, and drive resolutions of application bugs.
Perform root cause analysis of production problems and provide quick-kill ‘service recovery’, if possible
Provide on-call support and after-hours/weekend support as needed, covering application support.
Good SQL Queries (Clear understanding of joins, query plans).
Administrative Office Support, Customer Support Operations, Technical Support,