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Application Support Engineer
Information Systems Department, Karachi
Apply By Jan 27, 2022

Job Description (total positions: 5, posted on: Dec 27, 2021)

BankIslami is looking for Application Support Engineers who will be responsible in supporting bank applications by ensuring desired uptime of Banking & Allied Applications. This includes Enterprise Service Bus, Internet, Mobile, CRM and transaction switch.

Key Skills;

  • Work with cross functional teams to identify and resolve root cause of a problem.

  • Work with users and vendor on issues, maintain effective follow-up, and drive resolutions of application bugs.

  • Perform root cause analysis of production problems and provide quick-kill ‘service recovery’, if possible

  • Provide on-call support and after-hours/weekend support as needed, covering application support.

  • Good SQL Queries (Clear understanding of joins, query plans).

Required Skills

Administrative Office Support, Customer Support Operations, Technical Support,

Industry
Banking/Financial Services
Category
Software & Web Development
Job Type
Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education
Bachelors
Degree Title
Bachelor/Master’s degree in Computer Science or Software Engineering Payment Systems (ISO8583, Web Services – SOAP/REST).
Career Level
Experienced Professional
Minimum Experience
3 Years
24/7 Phone Banking
111-ISLAMI(111-475264)