(total positions: 4,
posted on: May 23, 2019)
Effectively manage post implementation services like instruments management and delivery, reconciliation, charges deduction and provide responsive and well-orchestrated support to branches and customers of cash management proposition.
Ensure that Cash Management customized stock is managed carefully and stock is kept in secured cabinets. Ensure that stock register is updated timely for stock in and out activities and keep a periodic check on the register.
Ensure that instruments are printed as per customers instruction and pouched or handed over as per instruction and to the designated person as per procedure.
Ensure that at every month end customers due charges are generated from system transactions reports and customers are timely debited for the same.
Ensure effective support to the branches for their queries related to Cash Management System. Assist branches in closing matters and transactions related to LinkIslami before day end executions.
Ensure daily reconciliation of transactions processed through Cash Management system (LinkIslami) or allied applications and make related coordination wherever required.
Receive customers complaints and resolve them by liaising with the corresponding department and branches according to the procedure. To act as an interface between internal department / branches and customers to address queries/ complaints.
Cash Management, Daily Reconciliation
Category Accounts, Finance & Financial Services
Job Type Full Time/Permanent ( First Shift (Day) )