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Complaint Resolution Officer
Service Quality Department, Karachi
Apply By Dec 16, 2021
Apply Now
Job Description (total positions: 1, posted on: Dec 6, 2021)

Candidate shall be responsible for;

  • Resolve Customer Complaints as per the complaint handling guidelines. 
  • Coordination with relevant department for timely resolution of complaints 
  • Escalation of Unresolved Complaints. 
  • Mis management. 
  • Record Keeping of emails.

Required Skills

Complaint Handling, Email Drafting Skills, Receptionist Duties,

Industry
Banking/Financial Services
Category
Operations
Job Type
Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education
Bachelors
Degree Title
BBA/MBA/MCOM
Career Level
Experienced Professional
Minimum Experience
1 Year
24/7 Phone Banking
111-ISLAMI(111-475264)