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Service Quality Officer
Service Quality Department, Islamabad, Gujranwala, Karachi, Lahore, Multan, Sialkot
Apply By Mar 1, 2022

Job Description (total positions: 10, posted on: Feb 1, 2022)

The ideal candidate may

  • Conduct monthly Branch visits to gauge customer experience and overall branch ambiance.
  • Conduct training session in branches for better service delivery to customers.
  • Guide branch staff to Improve Service Standards.
  • Extend support to the Assigned Branches in order to resolve their queries and issues.

Required Skills

Negotiation Skills, Report Writing, Good Communication, Good in Ms office,

Industry
Banking/Financial Services
Category
Client Services & Customer Support
Job Type
Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education
Bachelors
Degree Title
BBA / MBA/ B.SC
Career Level
Experienced Professional
Minimum Experience
1 Year
24/7 Phone Banking
111-ISLAMI(111-475264)