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Service Quality Officer

Service Quality Department, Islamabad, Gujranwala, Karachi, Lahore, Multan, Sialkot

Apply By Mar 1, 2022

Job Description (total positions: 10, posted on: Feb 1, 2022)

The ideal candidate may

Conduct monthly Branch visits to gauge customer experience and overall branch ambiance.
Conduct training session in branches for better service delivery to customers.
Guide branch staff to Improve Service Standards.
Extend support to the Assigned Branches in order to resolve their queries and issues.

Required Skills

Negotiation Skills, Report Writing, Good Communication, Good in Ms office,

Industry
Banking/Financial Services

Category
Client Services & Customer Support

Job Type
Full Time/Permanent ( First Shift (Day) )

Gender
No Preference

Minimum Education
Bachelors

Degree Title
BBA / MBA/ B.SC

Career Level
Experienced Professional

Minimum Experience
1 Year