Branch Manager

Job Description

(total positions: 1, posted on: October 30, 2026)

BankIslami Pakistan Limited is seeking an experienced Branch Manager with at least five years of relevant banking experience, including two years in a Branch Manager role, to drive business growth, achieve financial targets, lead branch operations and ensure excellent customer service. The role requires strong expertise in sales, business development, profit and loss management, budgeting, regulatory compliance, risk management, cash reconciliation, and internal controls. The candidate should also possess effective leadership, staff coaching, workforce planning, and problem-solving skills. 

Masters / Graduation in any relevant field with Professional certifications such as JAIBP or Certified Islamic Banker (CIB) will be an added advantage.

Responsibilities

• Lead and manage the daily operations of the branch ensuring compliance with bank policies and regulatory requirements.
• Drive sales initiatives and business development efforts to achieve branch financial targets.
• Supervise and mentor a team of five staff members, including performance management and professional development.
• Maintain exceptional customer relationship management to enhance customer satisfaction and retention.
• Plan and manage the branch budget, monitor profit and loss, and implement cost control measures effectively.
• Ensure adherence to regulatory compliance and risk management protocols, including BSA/AML workflows.
• Administer core banking platforms to guarantee accurate transaction processing and reporting.
• Oversee cash reconciliation processes and implement strong internal controls to safeguard branch assets.
• Conduct staff training, coaching sessions, and workforce planning to maximize operational efficiency.
• Identify and resolve operational issues promptly, managing escalation procedures as needed.
• Collaborate with senior management to develop and implement branch strategies aligned with organizational goals.
• Maintain up-to-date knowledge of industry best practices and relevant certification standards.

Required Skills

Customer Relationship Management,Workforce Planning,Staff Training and Coaching,Branch Operations Management,Sales and Business Development,Time Management,Communication,Learning Management Systems (LMS),Leadership,Problem Solving,Team Leadership,Financial And Business Performance Management,Budget And Profit And Loss Management,Regulatory Compliance and Risk Management,BSA/AML Compliance Workflows,Cash Reconciliation and Internal Controls,Core Banking Platform Administration,Issue resolution and escalation management